Technical Support Employee
Technical Support Employee in Hoofddorp
What are you going to do?
A leading company in the technical sector is looking for a Technical Support Specialist. For this role, it is essential that you are fluent in one of the following languages in addition to English: French, German, Spanish or Polish. In this role, you will be responsible for:
- Performing technical evaluations of conveyor systems through detailed calculations, analyses and design reviews of conveyor belts
- Making industry-specific product recommendations
- Remote troubleshooting
- Participation in the development and maintenance of tools and documentation
- Collaborate and align with Application Engineers, Account Managers and others to ensure service offerings and recommendations are aligned – one voice
About the employer
The client is a leading global company specializing in the design, manufacture and supply of innovative conveyor solutions. Every employee is challenged to be the best they can be. Through effort, teamwork and a passion for ideas, they relentlessly create extraordinary value for their customers. Their continued success is the result of a diligent focus on continuous improvement, where mutual trust and self-driven people are key. For over 50 years, innovative conveyor technology and uncompromising customer dedication have helped to deliver maximum profitability to customers worldwide. From their EMEA headquarters in Amsterdam, they provide service and support throughout Europe, the Middle East and Africa.
At the moment the client is located in Hoofddorp, they have very recently moved to a new warehouse. If you come from Amsterdam, Haarlem, Uithoorn or Leiden, the company is certainly easily accessible by both car and public transport.
Requirements
- Bachelor's degree preferably in mechanical engineering, manufacturing or industrial engineering
- Professional level of French with advanced communication skills in English.
- Knowledge of CAD software (AutoCAD, Solidworks) and Microsoft Suite
- Experience in material handling, transportation systems or technical customer support (both remote and on-site) is highly desirable
- Excellent problem solving and communication skills
- Service-oriented attitude; self-directed with a sense of ownership
What we offer
- A contract directly with the client;
- A starting salary between €3,500 and €4,200 per month;
- 25 paid vacation days per year;
- 6 ATV days;
- Excellent secondary employment conditions, such as a mobility card, pension and a generous contribution to health and life insurance.
More information
Apics Flexjobs is the employment agency for the best jobs at the best logistics companies! Together we try to make the company as accessible as possible for everyone and we want to offer people the opportunity to get started. Personal contact is very important within the Apics Flexjobs team. We will do everything we can to make you feel welcome within our team.
